Last Update: December 1, 2025

Startup Help is a nonprofit organization dedicated to supporting aspiring entrepreneurs through mentorship, funding opportunities, and business development resources. 

Startup Help Inc. strongly believes in protecting the integrity and privacy of your personal information gathered from our communication channels and website. The protection of your privacy is of great importance to us. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect 

We may collect the following categories of information:

“Personal information” refers to any information that identifies an individual directly or can reasonably be used, alone or together with other information, to identify that individual. Personal information include full name, email address, phone number, company name, and any information submitted through forms, consultations, newsletters, or support requests.

We may collect the following types of personal information:

• Contact – information that allows us to communicate with or contact you (e.g., address, telephone number, e-mail or other electronic address and fax number).
• Identity – information that allows us to identify you (e.g., name, Social Insurance Number (SIN), date of birth, occupation, and government-issued identification).
• Background – information that helps us to understand more about you including your skills and experience (e.g., education, work experience) 
• Financial – information that allows us to determine your creditworthiness and your eligibility or appropriateness for a loan (e.g., employment and financial history with others, personal budget, bank statements, and credit reports).
• Transactional – information about how you do business with us (e.g., payment history).
• Demographic – information that helps us to understand more about you including how you like to do business (e.g., language and communication preferences, location and demographics).

When you access the Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website addresses
• Cookies and usage data
•  Products or services you viewed or searched on the Website
•  Website page response times 

We may use cookies, analytics tools, and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Remember preferences
• Measure marketing effectiveness
• Personalize user experience

You can disable cookies through your browser settings, although some Website features may not function properly.

We may use collected information to:

• Provide and manage our services
• Respond to inquiries and support requests
• Communicate with users
• Send newsletters or marketing communications
• Improve Website performance and user experience
• Process payments and transactions
• Monitor and prevent fraud or unauthorized activity
• Comply with legal obligations

 Sharing of Information 

We may share information with: 

• Service Providers
• Partners & Mentors
• Funders

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent
• Restriction or objection to processing
• Data portability
• Complaint to a privacy regulator

 To exercise your rights, contact us 

If you subscribe to our mailing list, we may send promotional emails, updates, or newsletters.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of external websites before providing personal information.

Startup Help’s services are intended for entrepreneurs and business owners aged 18 and older. Our services are not directed to or intended for individuals under the age of 18, and Startup Help does not knowingly collect personal information from anyone under 18 years of age. 

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or your personal information, please contact:

Startup Help
15145 Yonge Street, Aurora, ON L4G 1M1, Canada 

Website: startuphelp.ca
Email: info@startuphelp.ca